Fees and conditions

Fees are per week, either for the course only or including host accommodation (7 nights).

We do not offer residential accommodation.

You can organise your own accommodation if you wish but you will need to book a good time in advance

Registration fee

Per person, including children (payable only once).

Adults (teachers) £25

Children £15

Weekly course fee to include accommodation

With standard accommodation £734

With prestige accommodation £887

Weekly course fee - course only (no accommodation)

£324

Weekly fee per child for day-time activities

£120

Discounts for teachers who have accompanied groups to any EN destination for a mini-stay.

If you have ever accompanied a school group to Winchester or any of our other locations, you will enjoy a discount as a “Friend” of EN. The discount is 10% on the whole package, including any fees paid for children. The discount does not apply to taxi transfer fees.

Discounts for joint enrolments

If you sign up with a friend or colleague, you get 5% discount on the price, not incuding taxi transfers. All you have to do is join the same course and enrol on the same day, sending in your registrations within 24 hours and naming the other person. The discount does not apply to taxi transfer fees.

What’s included

Course

Accommodation if you wish

Excursions, activities, social events

What’s not included

• Daily travel costs if bus/train required
• Travel to and from Winchester - you will need to use our taxi service (see costs above) or use public transport

Taxi transfer prices

Winchester arrivals - Southampton, Gatwick and Bournemouth are the most convenient airports. North London airports (Stansted/Luton) are to be avoided if possible – they are a long way from Winchester.

Taxis are expensive! You can easily get to Winchester using public transport. If you do this, we recommend buying your tickets online in advance, to get the best prices.

Terms and conditions

Fees

Fees must be received no later than 20 working days before the course starts. We must receive the full amount invoiced. Please ensure you pay all bank charges - yours and ours. If there is any difference between the invoice amount and the amount received, we will ask you to pay this during your courses, usually by credit card. [All payments by credit card are subject to a 2.5% surcharge.]

If you cancel your course before it starts, the following conditions will apply:

• more than 20 working days notice (working days are Monday to Friday only), any fees received will be refunded, minus an administration charge of £100.
• between 10 and 20 working days notice, we will refund 50% of fees paid
• less than 10 working days notice, there will be no refund.

If you curtail (cut short) your course once it has started, there will be no refund, but some credit may be granted, at our absolute discretion.

We offer 2 types of discounts: i) for teachers who have accompanied a group on an EN course at any time in the past ii) for joint enrolments. Potentially, you can benefit from both discounts, for example:

Course fee £1000 - 5% for joint enrolment = £950 - 10% if you have previously come with a group = £950 - 10% = £855

Insurance

You are strongly advised to arrange insurance cover against cancellation, medical expenses etc.

Cancellation of courses by us

English Naturally reserves the right to cancel or vary courses. In such cases, English Naturally’s liability will be limited to refunds of fees paid for accommodation and tuition.

Mobile phones

All participants should bring a mobile phone with them, so that they can contact their hosts and so that we can contact students if we need to. However, phones should be turned off during lessons and at other times staff here ask you to turn them off.

Physical disabilities and other physical or mental health problems

If you have any kind of problem that could make it difficult to provide a normal service to you, you must tell us on your enrolment form. Examples would be: serious autism, anorexia, physical disability. If you tell us before you come about any problems, we will do our best to accept your enrolment and help you come and enjoy your stay, but we need to be aware so that we can plan to help you.

Taxi

We cannot be held responsible if, having departed for the airport (return trips) at a reasonable time, we fail to get you to the airport in time for your flight due, for example, to extremely bad traffic conditions. In such cases, we will make sure you are looked after and we will help you book an alternative flight, but any extra flight costs will be your responsibility.

Host family locations

Our priority is to place students with good quality hosts, so some students may be placed in villages near Winchester. In these cases you will need to meet any daily bus/train costs.

Changes to the advertised programme

We reserve the right to alter the programme for operational reasons.

Photographs/videos for publicity purposes

By enrolling on our course you agree that any photos we take which may include you may be posted on our website/social media sites. Please contact us if you wish to opt out of this or if you see any photo online which includes you that you would like us to remove.

Complaints

If you have a complaint about our service, you should contact us immediately on bookings@english-naturally.com or call (+44) (0) 1962 859700. We will do our best to resolve the matter. Complaints received later than 10 working days after the end of a stay cannot be considered. We want you to be happy, so let us know as soon as there is a problem, so that we can correct things and make sure you enjoy your stay